入库绩效通知

除了卖家平台中的提醒和反馈之外，亚马逊还会发送有关货件问题的电子邮件通知。对于每个有问题的货件，我们通常会针对每种问题类型发送一条通知。

例如，您的三个货件在同一天抵达运营中心，其中两个存在问题。

• 第一个货件中有五件商品的标签无法扫描。这个问题将生成一条通知。

• 第二个货件中有一个标签无法扫描，有一件商品缺少标签。这个问题将生成两条通知：一条针对无法扫描的标签，另一条针对缺少的标签。

通知中会包含货件名称、编号以及接收日期。此外，我们还会提供一个货件处理进度的链接，以便您查看问题详情。

绩效提醒通知详情

对于商品级别的绩效提醒，我们通常会针对每个货件创建权限被暂停的商品发送一条通知。通知中会汇总我们在过去 90 天内发现的此商品存在的问题，以及受影响的商品数量。此外，我们还会提供受影响货件的“问题一览”页面的链接，以便于您查看问题详情和确认问题。

对于货件级别的绩效提醒，您只会收到一封电子邮件，告知您的货件相关权限已被暂停。通知中包含货件编号、遇到的问题，以及“问题一览”页面的链接。

注意： 所有电子邮件通知默认为“开启”状态。

要关闭提醒，请执行以下操作：

1. 在卖家平台主页上，转至【设置】，然后选择【通知首选项】。

2. 点击订单通知右侧的【编辑】。

3. 取消选中【入库货件问题通知】，然后点击【保存】。

Inbound performance notifications

In addition to alerts and feedback in Seller Central, Amazon sends email notifications about shipment issues.We typically send one notification per problem type for each shipment with issues.

For example, three of your shipments arrive at a fulfillment center on the same day, and there are issues with two of them.

• The first shipment has five items with unscannable labels. This generates one notification.

• The second shipment has one unscannable label and one item that was missing a label. This generates two notifications—one for the unscannable label and one for the missing label.

The notification includes the shipment name, number, and date of receipt. We also provide a link to the shipping queue, so you can review the problem details.

Performance alert notification details

For product-level performance alerts, we typically send a notification for each product subject to shipment creation suspension. The notification summarizes problems we have identified with that product in the previous 90 days, along with the quantity of items affected. We also provide a link to the affected shipment's Problem Summary page, so you can review the details and acknowledge the problem.

For shipment-level performance alerts, you receive a single email informing you that your shipment abilities are suspended. The notification includes the shipment ID, the problems encountered, and a link to the Problem Summary page.

Note: All email notifications are "On" by default.

To turn off the alerts:

1. On the Seller Central home page, go to Settings and select Notification Preferences.

2. Click Edit to the right of Order Notifications.

3. De-select Inbound Shipment Problem Notifications and Save.

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特别声明：以上文章内容仅代表作者本人观点，不代表ESG跨境电商观点或立场。如有关于作品内容、版权或其它问题请于作品发表后的30日内与ESG跨境电商联系。